Rule Change: Open
On 17 April 2020 the AEMC received a rule change request from the Minister for Energy and Emissions Reduction, the Hon Angus Taylor MP, to amend the National Energy Retail Rules.
The rule change proposal seeks to simplify energy bills, so households and small business owners can better understand and manage their bills, and find a better energy deal. It covers both gas and electricity bills.
Under the National Energy Retail Rules (NERR), retailers are required to prepare an energy bill complying with 26 content requirements.
The proponent considers the rules should be changed to contain an objective and outcome-based principles for energy bills, which would underpin a mandatory AER guideline with specific requirements on content and format.
It also proposed that requirements are needed on how a bill is issued or delivered to small customers.
On 24 September 2020 the Commission published a consultation paper for the rule change request.
Submission to the consultation paper are due by 22 October 2020.
Stakeholders are welcome to use this template for responses.