Title PDF RTF
National Energy Retail Rules Version 11 603.6 KB
Coversheet & contents 509.3 KB
Coversheet & contents 37.3 KB
Part 1: Preliminary 159.8 KB 577.5 KB
Part 2: Customer retail contracts 395.1 KB 813 KB
Part 3: Customer hardship 129.7 KB 544.8 KB
Part 4: Relationship between distributors and customers 161.6 KB 574.7 KB
Part 5: Relationship between distributors and retailers-retail support obligations 204.8 KB 567.1 KB
Part 6: De-energisation (or disconnection) of premises-small customers 234 KB 607.3 KB
Part 7: Life support equipment 132.1 KB 548.9 KB
Part 8: Prepayment meter systems 244.2 KB 622.1 KB
Part 9: Exempt selling regime 153.1 KB 575.3 KB
Part 10: Retail market performance reports 61 KB 539.1 KB
Part 11: Customer retail contracts-electricity consumption benchmarks 175.3 KB 540.1 KB
Part 12: National energy retail consultation 120.5 KB 536.9 KB
Schedule 1: Model terms and conditions for standard retail contracts 204.9 KB 635.1 KB
Schedule 2: Model terms and conditions for deemed standard connection contracts 198.4 KB 635.5 KB
Schedule 3: Savings and Transitional Rules 205.5 KB 639.5 KB
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