Rule Change: Open

Overview

This rule change request would allow a metering coordinator to deactivate the communications on an already-installed advanced meter if requested by a customer.
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This rule change request would allow a metering coordinator to deactivate the communications on an already-installed advanced meter if requested by a customer. 

Under the AEMC’s Competition in metering rules which started in December 2017, all new and replacement meters for small customers (households and businesses) must be an advanced ‘type 4’ meter unless:

  • there is no telecommunications network in the area to support a type 4 meter, or
  • a metering coordinator accepts the customer’s request to not have a type 4 meter at the time of installing a new meter.

In these circumstances, an advanced meter with the communications deactivated (known as a ‘type 4A’ meter) is installed. This means that the meter is no longer able to be read remotely or provide ‘smart’ functions like demand response. 

Currently, if a customer moves into a house or business premises with an advanced meter and wants the communications deactivated, there is no provision under the rules for the metering coordinator to undertake this task (metering coordinators are engaged by retailers to install and maintain meters and the meter’s relevant data for their customers).

Rule change request

On 20 July 2018 the AEMC received a rule change request from Australian Energy Council to amend the National Electricity Rules. The request is seeking to extend the circumstances in which a metering coordinator can provide a customer with a type 4A meter to include the deactivation of the communications on an already-installed type 4 meter. 

A copy of the rule change request is available below.

Consultation paper

On 11 October 2018 the AEMC published a consultation paper seeking stakeholders’ views on:

  • the extent of the issue - that is, the number of customers who would be affected by the rule change, if made
  • why customers may want to deactivate the communications function on advanced meter 
  • the costs and benefits of the solution put forward by the Australian Energy Council.

Stakeholder submissions were due by 8 November 2018. 
 

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Documentation