The National Energy Retail Rules are primarily focused on the sale and supply of energy to small retail customers, and provide the detailed content of the consumer protection measures and model contracts that govern the relationships between consumers, retailers and distributors.
Under section 238 of the National Energy Retail Law, the South Australian Minister made the initial National Energy Retail Rules.
The National Energy Retail Rules came into operation on the day that Schedule 1 of the National Energy Retail Law (South Australia) Act 2011 commenced, which was 1 July 2012.