Title PDF RTF
National Energy Retail Rules Version 7 1.1 MB
Coversheet & contents 233.4 KB 505.7 KB
Preliminary 153.6 KB 571.5 KB
Customer retail contracts 353.7 KB 765.1 KB
Customer hardship 128.3 KB 544.8 KB
Relationship between distributors and customers 157.9 KB 572.2 KB
Relationship between distributors and retailers-retail support obligations 195.4 KB 560 KB
De-energisation (or disconnection) of premises-small customers 231 KB 604.4 KB
Life support equipment 126.9 KB 544.3 KB
Prepayment meter systems 284.6 KB 621.9 KB
Exempt selling regime 151.7 KB 575.2 KB
Retail market performance reports 60.3 KB 539.1 KB
Customer retail contracts-electricity consumption benchmarks 174.6 KB 540 KB
National energy retail consultation 119.1 KB 536.9 KB
Model terms and conditions for standard retail contracts 195.4 KB 625.9 KB
Model terms and conditions for deemed standard connection contracts 194.5 KB 632.6 KB
Savings and Transitional Rules 183.6 KB 612.7 KB
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