Title PDF RTF
National Energy Retail Rules Version 6 1.5 MB
Coversheet & contents 231 KB 504.1 KB
Preliminary 155 KB 491.7 KB
Customer retail contracts 355.7 KB 794.6 KB
Customer hardship 129.8 KB 456.2 KB
Relationship between distributors and customers 159.1 KB 501.8 KB
Relationship between distributors and retailers-retail support obligations 196.1 KB 478.7 KB
De-energisation (or disconnection) of premises-small customers 231.8 KB 545.9 KB
Life support equipment 128.2 KB 459 KB
Prepayment meter systems 287.2 KB 581.8 KB
Exempt selling regime 153.2 KB 497.7 KB
Retail market performance reports 61 KB 447 KB
Customer retail contracts-electricity consumption benchmarks 175.4 KB 448.8 KB
National energy retail consultation 120.5 KB 444.4 KB
Model terms and conditions for standard retail contracts 196.9 KB 565.8 KB
Model terms and conditions for deemed standard connection contracts 196 KB 561.6 KB
Savings and Transitional Rules 183.8 KB 530.8 KB
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