Title PDF RTF
Coversheet & contents 233.2 KB 504.5 KB
National Energy Retail Rules Version 5 3 MB
Preliminary 156.3 KB 571.5 KB
Customer retail contracts 362.3 KB 765.1 KB
Customer hardship 130.2 KB 544.8 KB
Relationship between distributors and customers 160.6 KB 572.2 KB
Relationship between distributors and retailers-retail support obligations 197.2 KB 560 KB
De-energisation (or disconnection) of premises-small customers 233.7 KB 545.3 KB
Life support equipment 128.8 KB 544.3 KB
Prepayment meter systems 289.1 KB 621.9 KB
Exempt selling regime 154.7 KB 575.2 KB
Retail market performance reports 61.3 KB 539.1 KB
Customer retail contracts-electricity consumption benchmarks 175.8 KB 540 KB
National energy retail consultation 120.7 KB 536.9 KB
Model terms and conditions for standard retail contracts 198.2 KB 565.7 KB
Model terms and conditions for deemed standard connection contracts 197.5 KB 632.6 KB
Savings and Transitional Rules 185.7 KB 610.2 KB
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