Title PDF RTF
National Energy Retail Rules 406.6 KB
Coversheet & contents 28.6 KB
Preliminary 153 KB 490.1 KB
Customer retail contracts 335.6 KB 930.1 KB
Customer hardship 128.3 KB 456.2 KB
Relationship between distributors and customers 154.8 KB 569.7 KB
Relationship between distributors and retailers-retail support obligations 195.5 KB 560 KB
De-energisation (or disconnection) of premises-small customers 231 KB 545.7 KB
Life support equipment 126.8 KB 544.3 KB
Prepayment meter systems 284.4 KB 621.9 KB
Exempt selling regime 151.8 KB 497.5 KB
Retail market performance reports 60.3 KB 447 KB
Customer retail contracts-electricity consumption benchmarks 174.7 KB 540 KB
National energy retail consultation 119.1 KB 536.9 KB
Model terms and conditions for standard retail contracts 194.3 KB 563.4 KB
Model terms and conditions for deemed standard connection contracts 193.4 KB 631.4 KB
Savings and Transitional Rules 177.2 KB 604.4 KB
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