Title PDF RTF
National Energy Retail Rules Version 10 1.1 MB
Coversheet & contents 233.7 KB 509.3 KB
Part 1: Preliminary 160 KB 577.5 KB
Part 2: Customer retail contracts 383.1 KB 798.3 KB
Part 3: Customer hardship 129.7 KB 544.8 KB
Part 4: Relationship between distributors and customers 161.6 KB 574.6 KB
Part 5: Relationship between distributors and retailers-retail support obligations 204.6 KB 567.1 KB
Part 6: De-energisation (or disconnection) of premises-small customers 234.2 KB 607.3 KB
Part 7: Life support equipment 131.2 KB 548.4 KB
Part 8: Prepayment meter systems 244 KB 622.1 KB
Part 9: Exempt selling regime 153.1 KB 575.2 KB
Part 10: Retail market performance reports 61 KB 539.1 KB
Part 11: Customer retail contracts-electricity consumption benchmarks 175.4 KB 540 KB
Part 12: National energy retail consultation 120.5 KB 536.9 KB
Schedule 1: Model terms and conditions for standard retail contracts 205.2 KB 635.1 KB
Schedule 2: Model terms and conditions for deemed standard connection contracts 198.4 KB 635.5 KB
Schedule 3: Savings and Transitional Rules 188.9 KB 616.6 KB
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