Representatives of ‘end use customers’ are encouraged to submit their nominations for a new member to represent their interests on the Reliability Panel.

The Reliability Panel plays a key role in supporting a safe, secure and reliable national electricity system and is responsible for recommending the reliability standard and market settings, such as the market price cap.

The Panel also establishes technical standards and guidelines in line with the National Electricity Rules, including the Frequency Operating Standard.

The Panel is chaired by AEMC Commissioner Charles Popple and includes a range of participants representing generators, network businesses, customers, developers of new technology, retailers and the Australian Energy Market Operator (AEMO).

The term for the current representative for end use customers ends on 30 June 2023 and any person from a consumer representative body is eligible and may put themselves forward to represent the end use customer class.

A customer representative will be appointed for a term of three years, commencing 1 July 2023. Submissions for nominations will close 5pm AEST, 9 June 2023.

Consumer representative bodies have been directly notified of the opportunity to submit a nomination.

In the National Electricity Rules (clause 8.8.2), a person representing end use customers must be appointed after consultation with the classes of interests those persons represent.

Following receipt of nominations, the Commission will be in touch again with customer representative bodies to seek feedback on the nominated parties.

To find out more, please contact Victoria Mollard, Executive General Manager – Economics and System Security (02) 8296 7872 or or visit our Reliability Panel page.

Media: Jessica Rich, 0459 918 964,