As part of the reforms that emerged from the Power of choice review, the AEMC recommended that all future new meters installed should be smart meters, which are able to measure both how much electricity is used and when it is used – in near real time. Since then the AEMC has made the Expanding Competition in Metering and Related Services rule change.

From December 1, 2017 smart meters will be deployed by retailers where new and replacement meters are required or where energy businesses and consumers are seeking access to advanced metering services. Smart meters will provide consumers with greater opportunities to access new products and services to help them manage their electricity bills. 

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More information about smart meters for consumers

The AER has prepared a fact sheet for consumers in the ACT, NSW, Queensland, South Australia and Tasmania which explains:

  • how consumers are affected when a smart meter is installed
  • the rights of consumers
  • what to do if there is a problem.

Further information is also available from the following state governments:

More information about the Power of Choice Implementation Program and smart meters for the electricity industry

Information regarding the Power of Choice reforms for electricity businesses are available from the Australian Energy Market Operator website.

The Competitive Metering Industry Group, whose members include many of the competitive metering businesses operating in the National Electricity Market, also has a range of FAQs on its website for electrical contractors and builders.