Title PDF RTF
National Energy Retail Rules Version 9
Coversheet & contents 243.8 KB 507 KB
National Energy Retail Rules Version 9 1.7 MB
Part 1: Preliminary 155.3 KB 572.4 KB
Part 2: Customer retail contracts 367.4 KB 778.3 KB
Part 3: Customer hardship 129.7 KB 544.8 KB
Part 4: Relationship between distributors and customers 159.2 KB 572.2 KB
Part 5: Relationship between distributors and retailers-retail support obligations 195.9 KB 560 KB
Part 6: De-energisation (or disconnection) of premises-small customers 232.1 KB 604.7 KB
Part 7: Life support equipment 128.2 KB 544.3 KB
Part 8: Prepayment meter systems 287.2 KB 621.9 KB
Part 9: Exempt selling regime 153.1 KB 575.2 KB
Part 10: Retail market performance reports 61 KB 539.1 KB
Part 11: Customer retail contracts-electricity consumption benchmarks 175.5 KB 540 KB
Part 12: National energy retail consultation 120.5 KB 536.9 KB
Schedule 1: Model terms and conditions for standard retail contracts 196.8 KB 625.9 KB
Schedule 2: Model terms and conditions for deemed standard connection contracts 195.8 KB 632.6 KB
Schedule 3: Savings and Transitional Rules 188.6 KB 616.6 KB
Rotate phone landscape for better viewing