Title PDF RTF
National Energy Retail Rules version 29 796.6 KB
Coversheet & contents 185.1 KB 52.4 KB
Part 1: Preliminary 134.9 KB 42.2 KB
Part 2: Customer retail contracts 289.1 KB 68.2 KB
Part 3: Customer hardship 111.8 KB 39.5 KB
Part 4: Relationship between distributors and customers 139.9 KB 42.4 KB
Part 5: Relationship between distributors and retailers-retail support obligations 111.9 KB 40.9 KB
Part 6: De-energisation (or disconnection) of premises-small customers 146.6 KB 43.7 KB
Part 7: Life support equipment 143.1 KB 42.7 KB
Part 8: Prepayment meter systems 155 KB 45.4 KB
Part 8A: Electricity generation in the distribution system 81.8 KB 38.2 KB
Part 9: Exempt selling regime 128.1 KB 40.9 KB
Part 10: Retail market performance reports 82.4 KB 38.1 KB
Part 11: Customer retail contracts-electricity consumption benchmarks 89.4 KB 38.1 KB
Part 12: National energy retail consultation 77.5 KB 37.9 KB
Schedule 1: Model terms and conditions for standard retail contracts 170 KB 51.8 KB
Schedule 2: Model terms and conditions for deemed standard connection contracts 162.3 KB 49.4 KB
Schedule 3: Savings and Transitional Rules 193.7 KB 47.5 KB
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