National Energy Retail Rules Version 6

The National Energy Retail Rules govern the operation of the National Energy Retail Market. The Rules have the force of law, and are made under the National Energy Retail Law.

Copies of the National Energy Retail Rules are available for inspection at the AEMC's office in Sydney. The National Energy Retail Law can be found at the South Australian Legislation website.

The current consolidated version of the Rules is Version 6, incorporating:

  • National Energy Retail Amendment (Meter read and billing frequency) Rule 2016 No. 1. 
Commenced Date
Thursday, 23 June 2016
Rules Version:
6

The National Energy Retail Rules govern the operation of the National Energy Retail Market. The Rules have the force of law, and are made under the National Energy Retail Law.

Copies of the National Energy Retail Rules are available for inspection at the AEMC's office in Sydney. The National Energy Retail Law can be found at the South Australian Legislation website.

The current consolidated version of the Rules is Version 6, incorporating:

  • National Energy Retail Amendment (Meter read and billing frequency) Rule 2016 No. 1. 
Download the current Rules PDF RTF
National Energy Retail Rules Version 6 2 MB
Coversheet & contents 230 KB 589 KB
Preliminary 154 KB 491 KB
Customer retail contracts 355 KB 794 KB
Customer hardship 129 KB 456 KB
Relationship between distributors and customers 159 KB 501 KB
Relationship between distributors and retailers-retail support obligations 196 KB 478 KB
De-energisation (or disconnection) of premises-small customers 231 KB 545 KB
Life support equipment 128 KB 459 KB
Prepayment meter systems 287 KB 581 KB
Exempt selling regime 153 KB 497 KB
Retail market performance reports 61 KB 447 KB
Customer retail contracts-electricity consumption benchmarks 175 KB 448 KB
National energy retail consultation 120 KB 444 KB
Model terms and conditions for standard retail contracts 196 KB 565 KB
Model terms and conditions for deemed standard connection contracts 195 KB 561 KB
Savings and Transitional Rules 183 KB 530 KB