National Energy Retail Rules Version 10

The National Energy Retail Rules govern the operation of the National Energy Retail Market. The Rules have the force of law, and are made under the National Energy Retail Law.

Copies of the National Energy Retail Rules are available for inspection at the AEMC's office in Sydney. The National Energy Retail Law can be found at the South Australian Legislation website.

The current consolidated version of the Rules is Version 10, incorporating:

  • Schedules 1 and 2 of National Energy Retail Amendment (Expanding competition in metering and related services) Rule 2015 No. 1
Commenced Date
Friday, 1 December 2017
Rules Version:
10

The National Energy Retail Rules govern the operation of the National Energy Retail Market. The Rules have the force of law, and are made under the National Energy Retail Law.

Copies of the National Energy Retail Rules are available for inspection at the AEMC's office in Sydney. The National Energy Retail Law can be found at the South Australian Legislation website.

The current consolidated version of the Rules is Version 10, incorporating:

  • Schedules 1 and 2 of National Energy Retail Amendment (Expanding competition in metering and related services) Rule 2015 No. 1
Download the current Rules PDF RTF
National Retail Rules 2 MB
Coversheet & contents 234 KB 593 KB
Part 1: Preliminary 159 KB 577 KB
Part 2: Customer retail contracts 383 KB 798 KB
Part 3: Customer hardship 129 KB 544 KB
Part 4: Relationship between distributors and customers 161 KB 574 KB
Part 5: Relationship between distributors and retailers-retail support obligations 204 KB 567 KB
Part 6: De-energisation (or disconnection) of premises-small customers 234 KB 607 KB
Part 7: Life support equipment 131 KB 548 KB
Part 8: Prepayment meter systems 244 KB 622 KB
Part 9: Exempt selling regime 153 KB 575 KB
Part 10: Retail market performance reports 61 KB 539 KB
Part 11: Customer retail contracts-electricity consumption benchmarks 175 KB 540 KB
Part 12: National energy retail consultation 120 KB 536 KB
Schedule 1: Model terms and conditions for standard retail contracts 205 KB 635 KB
Schedule 2: Model terms and conditions for deemed standard connection contracts 198 KB 635 KB
Schedule 3: Savings and Transitional Rules 188 KB 616 KB